Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Python (Programming Language)

Good to have skills : ASP.NET MVC

Minimum 5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of software solutions, all while maintaining a focus on delivering exceptional service to stakeholders.

Roles & Responsibilities:

Expected to be an SME, collaborate and manage the team to perform.
Responsible for team decisions.
Engage with multiple teams and contribute on key decisions.
Provide solutions to problems for their immediate team and across multiple teams.
Facilitate knowledge sharing sessions to enhance team capabilities and foster a culture of continuous learning.
Monitor system performance and proactively identify areas for improvement to enhance user experience.

Professional & Technical Skills:

Must To Have Skills: Proficiency in Python (Programming Language).
Good To Have Skills: Experience with ASP.NET MVC.
Strong understanding of software debugging techniques and methodologies.
Familiarity with database management systems and SQL.
Experience in developing and maintaining technical documentation.

Additional Information:

The candidate should have minimum 5 years of experience in Python (Programming Language).
This position is based at our Chennai office.
A 15 years full time education is required.