Smtp, Linux, MySQL, Microsoft Exchange, Windows Active Directory, Networking, data communication concepts

saml 2.0 , Siem, Oauth, Paas, Waf, HTTP request methods, cloud-based services, Experience with SaaS, Understanding of software development lifecycle, OpenID Connect, 3rd party signals integrations, Security and performance monitoring, Understanding of the general cybersecurity landscape, Consuming APIs, application builder practices

solution architecture, Apis, SaaS products, Documentation, project management, technical project consulting

Python, Jira, Tableau, Apis, Customer Success, Software, Solutions Consulting, Gong, Ai, Hardware, zendesk, Technical Account Management, Salesforce, Gainsight

Problem Solving, Renewal Retention Expansion, Strategic Account Management, Escalation Management, Enterprise Client Handling, Delivery Governance, B2B SaaS Customer Management, API Integration Understanding, Banking BFSI Fintech Domain Understanding, Cross-functional Coordination, Executive Communication, Solution Enablement, Technical Account Management, Stakeholder Management

Technical Support

proactive technical support, customer health assessments, Adobe products, Adobe products

Technical Management, Azure, Cloud Operations, Aws