Manages and leads a team of technical support staff who design, develop, test, implement, and monitor software and tools. Works with business leaders to define scope and requirements, and plans and executes the development of various systems. Acts as liaison with business sponsors and principals.

About Vanguard

Founded in 1975, Vanguard is one of the world's leading investment management companies. The firm offers investments, advice, and retirement services to tens of millions of individual investors around the globe—directly, through workplace plans, and through financial intermediaries.

Vanguard's India Office

Vanguard's office in India is a significant milestone in our global expansion. We are committed to establishing an enduring technology center in Hyderabad, Telangana and are excited to be adding talent who will focus on Artificial Intelligence (AI), mobile, and cloud-based technologies that drive our business outcomes and deliver a world-class experience for our clients.

Role Summary

The Manager, IT Delivery role manages and leads a team of technical support staff who design, develop, test, implement, and monitor software and tools; works with business leaders to define scope and requirements, and plans and executes the development of various systems; and acts as liaison with business sponsors and principals, while leading cross-functional teams, managing project risks and resources, and integrating cybersecurity best practices to ensure secure and successful project delivery.

Responsibilities

Own and evolve the Corporate Systems technology strategy, ensuring alignment to enterprise priorities and technology OKRs, and translating strategic intent into clear platform and delivery outcomes.
Working collaboratively with different stakeholders for Corporate Systems in partnership with architecture and engineering leaders, making deliberate trade-offs to balance platform health, risk, and delivery momentum.
Provide engineering leadership across Corporate Systems platforms, ensuring they are stable, scalable, and aligned to architectural standards and modern engineering practices.
Ability to connect strategic intent to execution by balancing near-term delivery with long-term platform evolution—including modernisation, decommissioning legacy components, and reducing technical debt with measurable outcomes.
Define and drive initiatives that improve platform and delivery efficiency, leveraging automation, AI, and modern engineering practices to reduce manual effort and operational risk
Lead cross-functional teams, raising the bar and building high performance through coaching, feedback and enterprise mindset.
Lead sourcing partners and international delivery teams ensuring effective collaboration, quality outcomes, and alignment to delivery expectations.
Drive delivery excellence by leading quality initiatives, applying Agile and Lean practices, and ensuring reliable, predictable outcomes across Corporate Systems platforms.
Provide transparent governance by communicating and reporting delivery status, performance metrics, risks, dependencies, and key initiatives across leadership and governance forums.

Qualifications And Skills

Minimum 8 years of experience in IT project management, software development, or IT service delivery. Previous leadership experience required.
Bachelor's or Master's degree in Computer Science, Information Technology, or related field. PMP, ITIL, or Agile certifications preferred.
Experienced in leading engineering delivery for critical platforms, ensuring robust architecture and reliability
Strong engineering quality and release discipline—code health, automated testing, CI/CD and environment management—enabling fast, secure deployments with proactive risk management and operational resilience.
Strong capability to set technical direction with architects and Tech Leads: defining reference architectures, engineering standards, and guardrails (APIs, integration patterns, data flows, security, and observability).
Demonstrated ability to lead teams building cloud-native solutions on AWS, with practical understanding of patterns such as serverless/event-driven, containerised services, infrastructure-as-code, and modern release practices.
Strong reliability and security first mindset —SLO/SLA thinking, monitoring and incident response, paired with DevSecOps practices that ensure resilient, secure, and compliant systems by design.
Proven ability to lead and grow Tech Leads and senior engineers, raising the technical bar through coaching, design reviews, pragmatic decision-making, and building a culture of engineering excellence.
A continuous improvement mindset with demonstrated ability to simplify and automate—including the use of AI-assisted automation where it meaningfully reduces manual effort, improves quality, and lowers operational risk.

Location

This role is based in Hyderabad, Telangana at Vanguard's India office. Only qualified external applicants will be considered.

Our mission

Vanguard adheres to a simple purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

Our commitment to you

Vanguard takes the same long-term view of your success—at work and in life—with Benefits and Rewards packages that reflect what you care about, throughout all the phases and stages of your life. Our Total Rewards programs provide you and your loved ones with wellness support for key areas in your life:

Financial wellness

We're committed to enabling your financial success and provide competitive offers and programs.

Physical wellness

We're committed to providing benefits that support your physical health and wellness.

Personal wellness

We're committed to providing resources that help support the full scope of your life.

How we work

Vanguard has implemented a hybrid working model for most of our employees (crew members), designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.