Job description:

KEY EXPECTED ACHIEVEMENTS

1. Project Portfolio Management

Plan, execute, and manage IT infrastructure projects across multiple sites within the zone.
Oversee a portfolio of projects, ensuring alignment with organizational goals and priorities.
Manage project scope, timelines, budgets, and resources to deliver quality outcomes.

2. End-to-End Project Delivery

Lead infrastructure projects, including:
Office Moves and Modifications: Coordinate IT infrastructure setup and migration.
Hardware Obsolescence: Manage lifecycle planning and hardware replacements.
New Tool Rollouts: Drive the implementation of IT tools and platforms.
Ensure seamless project execution, meeting deadlines and maintaining quality standards.

3. Stakeholder Collaboration and Communication

Act as the Single Point of Contact (SPOC) for zone-level projects, coordinating with business units, IN teams in countries, and group Service Lines.
Facilitate effective communication and collaboration among cross-functional teams to ensure project success.
Regularly update management and stakeholders on project progress, risks, and key milestones.

4. Budget and Vendor Management

Develop and manage project budgets, ensuring cost efficiency and adherence to financial constraints.
Oversee vendor selection, contract negotiations, and performance management to ensure timely and quality delivery.
Identify cost-saving opportunities and optimize vendor relationships.

5. Risk and Issue Management

Identify, assess, and mitigate project risks to minimize disruptions and delays.
Resolve project issues promptly, escalating them to senior leadership when necessary.
Ensure compliance with organizational standards, policies, and best practices.

6. Process Improvement and Innovation

Identify opportunities for process improvements to enhance project delivery efficiency.
Drive innovation in IT infrastructure projects by adopting new tools, technologies, and methodologies.
Conduct post-project reviews to document lessons learned and share best practices.

Technical Skills and Expertise

1. Infrastructure Domains Expertise

Good Knowledge on
EUX (End User Experience): Endpoint management, collaboration tools, and user support.
NET (Network Services): LAN, WAN, SD-WAN, Wi-Fi, and network security solutions.
DAP (Data & Platforms): Servers, storage, and virtualization technologies.

2. Tools and Technologies

3. Project and IT Management Methodologies

4. Budget and Vendor Management

Key Competencies

Leadership: Ability to inspire and lead cross-functional teams across geographies.
Collaboration: Strong interpersonal skills to engage effectively with stakeholders.
Problem-Solving: Analytical mindset for addressing project challenges.
Communication: Clear and concise verbal and written communication skills.
Time Management: Excellent multitasking and prioritization capabilities.

Availability

Project Manager - IT INFRA