COLT is a Pan-European provider of Data, Voice and Managed Services to 45,000 business customers.It was founded in 1992 by Fidelity and floated on the London Stock Exchange and NASDAQ in 1996. It is now a UK listed, top 250 public company with a, market capitalisation of �1.6bn.

COLT has received over 40 European and local awards over the years. These awards include the prestigious �World Communication Award� for customer service, three years in a row. With the launch of its operations in India, the facility here has become part of its extensive customer support base across the globe. The company provides international quality training to employees by providing them an interface with global working environment and the latest in networking and other technologies.

COLT's operations based at Gurgaon, located in Delhi�s �National Capital Region�, are integral to COLT's European business, employing experienced professionals performing back end operations in all business areas - Network Operations and Engineering, IT, Service Provisioning, Sales and Marketing Support, HR and Finance. It has leveraged the growing shared services sector and the buoyant IT and Telecom sectors in India to create a large talent pool of high quality resources.

Technical customer support services, is one of the critical aspects of COLT's business. With the launch of its operations, India has become part of its extensive customer support base across the globe. The company has established a state-of-the-art facility and extends international quality training to employees by providing them an interface with global working environment and latest in networking technologies.

Next generation Billing project, being spearheaded from COLT India, is another feather in the cap of India centre. It is the biggest internal system investment of COLT with a vision to establish world class billing capabilities to serve customer better. The aim of this new billing system is to create one platform, that can serve all our customer segments and countries and to provide capabilities for new products and markets in the future.

Some Facts about COLT:

> COLT is a leading Pan-European provider of business communication services with over 10 years of consistent growth.

> COLT offers a complete portfolio of end-to-end services including voice, data and hosting solutions.

> COLT owns and manages an integrated 20,000 kilometre fibre network that connects 13000 buildings in 32 major cities in 13 countries with additional points of presence around the world.

> COLT has metro networks in 32 major cities of Europe, including, London, Paris, Frankfurt, Madrid and Barcelona.

> COLT has license to operate public telephony services in 13 countries, including, UK, France, Germany, Italy and Spain.